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Frequently Asked Questions


  • How long does it take to sign up?
    The process is very simple and take just a few minutes. Once you submit your application and upload your supporting papers, we will start to process your details, assess the merits of your claim and decide to which group you should be assigned.
  • You may certainly decide to go it alone, by taking the matter to an Employment Tribunal. For this you should probably engage a solicitor who will advise you, prepare the court papers and manage your claim throughout. The solicitor, in turn, may wish to engage a barrister to advise and/or to represent you at the Employment Tribunal. You would, of course, have to bear all your costs alone and, even if you were to win, you would not able to recover your costs. Some employment claims can be brought in the civil courts rather than in an Employment Tribunal. These are typically breach of contract claims. Again, you would probably ask the solicitor to deal with the matter and, again, he may wish to engage a barrister to represent you at the hearing. Unlike in the Employment Tribunals, if successful you could seek an award for your costs, but you may well be advised that the amount recoverable is unlikely to exceed 60-70% of them. Note: If you have worked for multiple umbrella companies, you would need to issue a separate claim against each of them.

    You should be aware, however, that the umbrella companies would doubtless defend an individual claim trenchantly, and it is easier for them to do so on an individual claimant basis.

    A well-funded and strongly-fought claim on behalf of a group of claimants will be taken much more seriously by the umbrella companies, and there may well be a better chance of achieving a settlement of a group’s claim by negotiation.

  • As you appreciate, all litigation takes time but we are tenacious and we always proceed with claims as expeditiously as possible.
  • This depends on the amounts improperly deducted from your salary entitlement and the period over which those deductions were made. We are of the view that for many claimants, the unlawful deductions would run typically into thousands of pounds.
  • When claims are brought on behalf of a group, this is highly unlikely. Only one claimant, the lead claimant, is likely to be required to attend court.
  • Whilst there are similarities, these claims are distinct from individual PPI claims, the bulk of which were pursued after years of investigation by the financial regulation authorities, and court action had established liability. As a result, the providers of the unlawful products were ordered by their regulators to make redress. As a claimant in Umbrella Reclaim™ cases, you would be part of a group action against the umbrella company(ies) for which you have worked.
  • In order for us to commence your claim, we need to verify your identification.
    Can you please provide us with a selfie photograph with you either holding your passport or driving licence. If you are holding your passport, we will need a copy of a utility bill (addressed to you and less than 3 months old) to verify your address.
    Alternately, you can visit your local post office, where they provide a document certification service for £12.75.
  • There are several acceptable documents for KYC which must be made up from One form of Photo ID accompanied by One proof of address document. The list of acceptable documents are listed below.

    Photo ID:
    • Full UK Driving Licence
    • Current Signed Passport
    • EEA Member State Identity Card
    • Residence Permit issued by the Home Office to EEA Nationals
    • National Identity Card Bearing A Photograph of Applicant

    Proof of Address Documents:
    • Full UK Driving Licence (If not already used as Photo ID)
    • Bank Statement dated in the last 3 months.
    • Utility Bill dated in the last 3 months.
    • Local Authority Council Tax Bill for current tax year.
    • HMRC Self-Assessment Letter or Tax Demand Dated within the current financial year.

  • As mentioned in a previous FAQ this is not a PPI claim, we do not have access to any salary documents that were shared between you and your employers. So in summary, we require;
    Payslips for every year you would like to claim, confirmation of your hourly/day rate (this can be through a contract, email or even text message) and P60s and P45s. There is a chance we will require additional documents but this will be individual to each claim.